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    Listening

     

    • 1. LOOK AT THE PERSON WHO IS TALKING AND REMAIN QUIET.
    • 2. WAIT UNTIL THE PERSON IS FINISHED TALKING BEFORE YOU SPEAK.
    • 3. SHOW THAT YOU HEARD THE PERSON BY NODDING YOUR HEAD, SAYING, “OKAY,” OR “ THAT’S INTERESTING,” ETC.

     

    Appropriate Voice Tone

    • 1. LISTEN TO THE LEVEL OF THE VOICES AROUND YOU.
    • 2. CHANGE YOUR VOICE TONE TO MATCH.
    • 3. WATCH AND LISTEN FOR VISUAL OR VERBAL CUES AND ADJUST YOUR VOICE AS NEEDED.

     

    Working with Others

    • 1. IDENTIFY THE TASK TO BE COMPLETED.
    • 2. ASSIGN TASKS TO EACH PERSON.
    • 3. DISCUSS IDEAS IN A CALM, QUIET VOICE AND LET EVERONE SHARE THEIR IDEAS.
    • 4. WORK ON TASKS UNTIL COMPLETED.

     

    Sharing Something

    • 1. LET THE OTHER PERSON USE THE ITEM FIRST.
    • 2. ASK IF YOU CAN USE IT LATER.
    • 3. WHEN YOU GET TO USE IT, OFFER IT BACK TO THE OTHER PERSON AFTER YOU’RE FINISHED.

     

    Asking Permission

    • 1. LOOK AT THE PERSON.
    • 2. USE A CALM AND PLEASANT VOICE.
    • 3. SAY “MAY I…?”
    • 4. ACCEPT THE ANSWER CALMLY.

     

    Asking for Help

     

    • 1. LOOK AT THE PERSON.
    • 2. ASK THE PERSON IF HE OR SHE HAS TIME TO HELP YOU.
    • 3. CLEARLY EXPLAIN THE KIND OF HELP THAT YOU NEED.
    • 4. THANK THE PERSON FOR HELPING.

     

    Having a Conversation

     

    • 1. LOOK AT THE PERSON.
    • 2. USE A PLEASANT VOICE.
    • 3. LISTEN TO WHAT THE OTHER PERSON SAYS.
    • 4. WHEN THERE IS A BREAK IN THE CONVERSATION, ASK A QUESTION OR SHARE YOUR THOUGHTS.

     

    Accepting Compliments

     

    • 1. LOOK AT THE PERSON.
    • 2. USE A PLEASANT VOICE.
    • 3. SAY, “THANK YOU.

     

    Making an Apology

     

    • 1. LOOK AT THE PERSON.
    • 2. USE A SERIOUS, SINCERE VOICE.
    • 3. SAY “I’M SORRY FOR…” OR “I WANT TO APOLOGIZE FOR...
    • 4. EXPLAIN HOW YOU PLAN TO DO BETTER IN THE FUTURE.
    • 5. SAY, “THANKS FOR LISTENING.”

     

    Disagreeing Appropriately

     

    • 1. LOOK AT THE PERSON.
    • 2. USE A PLEASANT VOICE.
    • 3. TELL WHY YOU FEEL DIFFERENTLY.
    • 4. GIVE A REASON.
    • 5. LISTEN TO THE OTHER PERSON.

     

    Getting the Teacher’s Attention

     

    • 1. LOOK AT THE TEACHER.
    • 2. RAISE YOUR HAND AND STAY CALM.
    • 3. WAIT UNTIL THE TEACHER SAYS YOUR NAME.
    • 4. ASK YOUR QUESTION.

     

    Greeting Others

    • 1. LOOK AT THE PERSON.
    • 2. USE A PLEASANT VOICE.
    • 3. SAY “HI” OR “HELLO”.

     

    Accepting “No” for an Answer

    • 1. LOOK AT THE PERSON.
    • 2. SAY “OKAY”.
    • 3. STAY CALM.
    • 4. IF YOU DISAGREE, ASK LATER.

     

    Accepting Criticism or a Consequence

    • 1. LOOK AT THE PERSON.
    • 2. SAY “OKAY”.
    • 3. STAY CALM.

     

    Following Instructions

    • 1. LOOK AT THE PERSON.
    • 2. SAY “OKAY”.
    • 3. DO WHAT YOU’VE BEEN ASKED RIGHT AWAY.
    • 4. CHECK BACK.

     

    Staying On Task

    • 1. LOOK AT THE TASK OR ASSIGNMENT.
    • 2. THINK ABOUT THE STEPS NEEDED TO COMPLETE THE TASK.
    • 3. FOCUS ALL OF YOUR ATTENTION ON THE TASK.
    • 4. STOP WORKING ONLY WHEN INSTRUCTED.
    • 5. IGNORE DISTRACTIONS AND INTERRUPTIONS FROM OTHERS.